S.A.S. GERMAN AUTO

Pleasanton German Auto Repair

5

Just bought an Audi SQ5 and wanted a shop outside the dealership to do service on it. Brought my car in to SAS German Auto for my first service and Rick and Ken where very friendly and knowledgeable. I'll be coming back here for my car needs.

5

Honest, straightforward repair/maintenance using genuine Mercedes parts.

5

5

I’m not happy!!why did you recharge my ac when it wasn’t needed?

Denise, The first step to diagnose or repair an A/C system is to perform evacuation and recharge the system. Your A/C was working after we performed that service. I understand that shortly after our repair your A/C stopped cooling. Please return for us to re-evaluate your concern. If our repairs are deemed to have been inadequate or unnecessary I will offer a complete refund. I would not recommend any repair that I felt was not needed. Ken

- SAS German Auto
5

Great service and customer service

5

5

Fantastic experience. Happy to return when my next service/repair is needed.

5

They completed my battery replacement, checked over the whole vehicle, and answered all of my questions. Very knowledgeable staff with great customer focus.

5

Very fast work, very communicative. I will be coming back for any further repairs on my Mercedez. 5 Stars without a doubt.

5

I just called for some questions about their services because my turbo charger system is acting up. Great communication and very knowledgeable. It felt like they were trying to help.