S.A.S. GERMAN AUTO

Pleasanton German Auto Repair

5

5

BMW owners Look no further! SAS German Auto repair service is the best. The BMW dealership in Pleasanton was quick to tell me that my extended warranty purchased with the used car would not cover the repair (they were wrong) and it would cost almost $4000 to replace the airbag restraint system sensor in the passenger seat, as well as had the gaul to charge me $350 just to diagnose it. Something just felt wrong about their response and I was able to get the airbag restraint error message reset a few times elsewhere even though it was unclear if the airbag would even work in a collision. A very obvious safety hazard that BMW refuses to acknowledge and repair under warranty or recall in their 2018 and later models. (They did do a recall through 2017 only – my model is 2018 although was built in 2017). Luckily, I found SAS that took the time to diagnose specifically what specific codes were failing and needed replacement. In the end, with SAS’s detailed diagnosis, I called the extended warranty company directly and determined it was in fact covered and I was pleased SAS would actually work with them for reimbursement, which many shops will not. SAS kept me informed of the progress and timing with parts order, and returned my car fully functioning with no more error messages…. No more untrustworthy service by that dealership for me. THANKS SAS!!!!

5

Great service, I will definitely recommend SAS German Auto!

5

5

I only trust SAS to work on my Z3. Service is fabulous. Rick schedules the appointment and keeps me informed re what needs to be done and approximemt costs. I am confident in their workmanship and can drive my sweet roadster and feel safe.. thanks Ken for SAS.

5

5

Excellent service all the time!

5

Ken is on top of his game! Told him what the car was doing and he went in and had it solved within the day. Debt pricing too!

5

Staff is highly experienced and super friendly!! Great place!! I’d never go anywhere else with my Porsche!!

5

We have used SAS for the past 19 years and their service has been 100 percent incredible . wouldn't go anywhere else