Pleasanton German Auto Repair

OVERALL I AM A SATISFIED CUSTOMER . MY ONLY COMPLIANT IS PAYING FULL RETAIL FOR A REAR DOOR LATCH AT 450.00 . THAT SEEMS TO BE A BIT OUT OF LINE BASED ON WHAT I HAVE RESEARCHED TO DATE .

Fantastic shop. They were very informative and kept us in the loop about our car. Trustworthy and knowledgeable! They even provided us with a heads up of what is due on the next major service and an estimate so there aren't any surprises.

Ken, the owner, is the most honest mechanic I have ever met in my life! Several times he has worked on my car, but wouldn't charge me, because he said he didn't fix anything. Just reset some college, I guess. He really knows his stuff, and I just love this place!

I engaged Ken to do a PPI on two classic 911's. Ken's inspection was through and detailed and kept me from making an impulsive mistake. But more importantly, there were several mishaps involved in the inspections - none of which was Ken's fault. As a result Ken gave me several breaks on the price. To be honest it was a rare willingness to make the customer feel whole - which was even more unique because I don't feel that Ken really had to sacrifice. Giving Ken this 5 star review is the very least I can do to recognize this basic decency.

Great customer service, the only place I’ve been to where they are not trying to do work on your vehicle just to make money. Highly recommend.

Great shop, excellent service and very knowledgeable about both repair work and installing a new radio. I highly recommend using SAS German Auto for both periodic maintenance and new installations of radios.

Top notch service! Ken is a good guy!