I've just started taking my BMW 530I series to SAS on a recommendation. I'm extremely pleased with the service I've received. The communication has been excellent as to what is going on with my car and why and what needs to be done. I have complete confidence in their workmanship. On a side note...as I pulled away from work on a Friday prior to Memorial Day weekend, my tail light indicator said my tail light was out. I pulled into SAS and in 5 minutes they changed the light and did it at NO charge. This is a place I've been waiting for!!