Pleasanton German Auto Repair

My car broke down during the morning rush hour in the middle of I580. Although they were booked to capacity, Ken was able to squeeze me in, and my car was ready the following day!

I went to SAS for an alignment and asked Ken to look at a couple of other problems, one of which was broken brackets on a chrome strip of window trim. Ken fixed the trim with some silicon at no charge. You don't get that kind of service anywhere.

SAS always takes care of me and always treats me fairly.

Ken:thanks for replacing the lens on the Cayane quickly. As usual, excellent service.

Responsive, expert, high quality and economical. NIce to have a consistently reliable Mercedes service we can trust.

Ken has always provided the best service. He has gone above and beyond in understanding and responding to his customers' concerns and providing appropriate service. I trust Ken and his team and will continue to service my vehicles at SAS German Auto.

Longstanding "Check Engine light" problem with two causes - Ken successfully identified the problem and repaired it. Passed smog check a few days later!

Excellent work, a little expensive yet essentially fair.

SAS has been my choice for about a year now. I was going to the dealership but kept leaving there feeling that I was being ripped off. I never have that feeling with Ken. I simply tell him what I think is wrong, he listens and then let's me know what is really wrong. Fortunately for me it's never been in the price range that was impossible for me to handle. As a single woman with very little knowledge of auto repairs, I feel comfortable with Ken taking care of my car. He's honest and has no hidden costs. I won't go anywhere else...

I have brought my car here for service for years, still happy, nice to have trust worthy car servie help.