Another example of a business where the people really love what they do. Ken and his team have always provided me with excellent service on my e39 M5. From the time I bring it in, through to the time I pick the car up and everywhere in between. Recently, the fuel pump on my car failed and, as a result, I had the car towed from San Jose to Pleasanton. I called Ken to advise that my car would be brought there by a tow truck company (which I should probably write a negative review about, by the way) and I mentioned to him that the driver didn't appear to be careful when loading the car on his flatbed. Ken immediately offered to assist the driver with unloading the car and reassured me that he would not let anything happen to it while it was with him. Once received, Ken phoned me to tell me that the car arrived there safe and sound and that he would look into the problem and phone me back, which he did. Told me that the fuel pump had failed and that he would have the car ready for me tomorrow (mind you, the car was dropped off there in the mid afternoon). I received a call bright and breezy the next day from Ken telling me my car was ready. AWESOME. Reasonably priced and they specialize in German automobiles only. They build trust and I have never felt as though I was paying for a service I didn't want or need. And I am a gear head and almost always perform the servicing on my cars myself. Maybe it is because it is an M5, or maybe it is because of the excellent service I have always received from SAS. Regardless, if you have a German automobile, I strongly recommend that you see Ken at SAS German Auto.