I'm giving five stars.. i brought my german car here for part for maintenance and change of some parts. However, the price Ken (owner) gave me is the last price... i just thought he can at least somehow cut off a little more from the price but he says its fixed and that's what the computer generated... sure, but seriously, you're the owner, you can do something about it. overall experience is good and they are very professional here.. i just hope next time, when i return i get some sort of a discount being a loyal customer of this shop. :)