My family has been taking our cars here as long as I can remember. I now live in the south bay and own a '02 325xi with over 120k miles (aka, "The Money Pit"), but still drive an hour to take my car to Ken and Rob, because they are so trustworthy.I've had some big problems with my car that required taking it to a local dealer (wasn't safe to drive to P-town) and not only did they grossly overcharge me, but they very condescending and treated me terribly (not to mention, they tried to charge me THOUSANDS for additional "immediately needed" repairs while I was there---I called Ken in a panic and he thoroughly explained what should be done now and what could wait two months-----and gave me a much lower quote for the same repairs). I love that I can drop my car off at night when they are not there and its ready the next day. Every experience I've had with SAS has been positive. I will never take my car anywhere else. I'm grateful that these guys are around, and 5 stars are not enough!