Pleasanton German Auto Repair

I took my car to the mercedes dealership who then proceeded to tell me that my electrical system was shot and I needed a new SRS module which would cost me about $2100. Not only that, they told me my car was unsafe to drive with faulty airbags. I then proceeded to get a second opinion at SAS, where they fit me in at the last minute to check out my car and found that there was a disconnected switch under the passenger seat causing all of the error messages, not the electrical system and airbags. Ken found the problem in about 2 minutes and connected the small switch for free because it only took a few minutes. Not only that, he apologized for not checking the tire pressure, engine oil, and various other small details which I would never expect him to check anyway. It is so nice to find an honest and knowledgeable auto repair place and they have definitely earned a customer for life! I would highly recommend this business.

Ken is very knowledgeable about German cars and does great work for a fair price. I would never hesitate to take my cars there. I know I'm always getting a fair shake at SAS.

Ken is a great guy. He is very knowledgeable and fair. My e30 M3 wasn't running good and I took it to him to find the problem. I work at a BMW dealer and our mechanics did not find what was causing the misfire. All they did was just changing parts that cost me lots of $$$. Ken found and fixed the problem and the good thing is that he is fast. I highly recommend Ken @ SAS German Auto.

Even if Ken's shop wasn't literally across the street from my office & less than 2 miles away from my house I'd STILL make a 45 min., 1 hour or more drive to have him work on my cars. A good, trustworthy mechanic is a hard thing to find these days & once you do you hope they stay in business as long as your car is alive. Ken has always been fair, explained the needed repairs, completed his work in a timely manner & on occasion, not charged me for small otherwise inconsequential work he's done for me. The fact that his shop sometimes looks like a small auto museum with various Aston's, race ready MG's, A/C Cobra's, Jag's, a real AMG Hammer, 600HP Supra, turbo Porsche's, tweaked Audi's etc...just adds to his credibility as a competent wrench for the performance car enthusiast.

For the first 5 years I had my car I took it to the dealer for repairs & service. As it started to get "old" I started taking it to SAS. Honestly, I wish I had just taken it to SAS all along. My experiences as SAS have been way better than at the dealer (and not that my experiences at the dealer were all that bad). Ken, the owner, takes the time to explain exactly what is going on with your car and gives the service a personal touch that you just don't get at the dealer. His hourly rate isn't cheap, but definitely fair, and less than the dealership (at least the BMW dealership). I guess what I really like is that I always leave there understanding exactly what was done, and why and feeling I was dealt with honestly.

Ken, the owner is great. I am an automotive tech myself but I still take my BMW to Ken for the things I don't have the equipment for. He is Knowledgeable enthusiastic and honest.